Terms of Service
These Terms of Service ("Agreement") govern all services provided by Superfly Drone Imaging LLC ("Company," "we," "us," or "our") to the client ("Client," "you," or "your"). By booking, scheduling, submitting a form, opting in to communications, or using our services or website, you agree to these Terms.
1. Services
Superfly Drone Imaging LLC provides aerial photography, videography, drone inspections, voiceover, media production, and related imaging services. Specific deliverables, timelines, and pricing will be outlined in a written quote, invoice, booking confirmation, or service agreement.
2. Scheduling, Weather, and Rescheduling
Services may be affected by weather, safety conditions, airspace restrictions, site access, or other factors outside our control. We reserve the right to reschedule services when necessary for safety, compliance, or operational reasons.
3. Payment Terms
Payment terms, deposits, balances due, and any late fees will be stated in the applicable quote, invoice, or booking agreement. Services may be delayed or withheld until payment obligations are met.
4. Cancellations and Revisions
Cancellation and revision terms may vary by project and will be communicated in the applicable quote, invoice, or service agreement.
5. Deliverables and Usage Rights
Unless otherwise agreed in writing, Superfly Drone Imaging LLC retains ownership of the original creative work. Clients receive the usage rights described in their quote, invoice, or service agreement. Unauthorized resale, transfer, or reuse beyond the agreed scope is prohibited.
6. Client Responsibilities
You agree to provide accurate project details, timely approvals, safe site access, and any permissions needed for us to perform the services. Delays caused by missing information, restricted access, or inaccurate instructions may affect timelines and deliverables.
7. FAA Compliance and Safety
All drone operations are subject to applicable FAA rules, airspace restrictions, and safety requirements. We reserve the right to refuse, delay, or modify any flight operation if conditions are unsafe, noncompliant, or restricted.
8. Liability
To the fullest extent permitted by law, Superfly Drone Imaging LLC shall not be liable for indirect, incidental, special, or consequential damages arising from use of our website or services. Our total liability shall not exceed the amount paid for the specific service giving rise to the claim.
9. Force Majeure
We are not liable for delays or failure to perform caused by events beyond our reasonable control, including weather, natural disasters, government restrictions, airspace limitations, labor disruptions, internet outages, or equipment failure.
10. Privacy
Your use of this website is also subject to our Privacy Policy. By using the website or submitting your information, you acknowledge that we may collect and use your information as described there.
11. Calls and Text Messages
If you provide your phone number through our website, booking forms, service inquiry forms, or other contact methods, you may choose to receive phone calls and text messages from Superfly Drone Imaging LLC related to your inquiry, appointments, project updates, service information, and occasional promotional communications.
By checking an opt-in box on our website forms, you expressly consent to receive these communications at the number you provide. Consent is not a condition of purchase. Message frequency may vary. Message and data rates may apply. You may opt out of text messages at any time by replying STOP. For help, reply HELP or contact us directly.
We do not sell, rent, or share your mobile phone number or SMS opt-in consent with third parties or affiliates for their own marketing purposes.
12. Acceptable Use of the Website
You agree not to misuse this website, attempt unauthorized access, interfere with site functionality, submit false information, or use the site for unlawful purposes.
13. Promotional Offers
Any promotional offer, including limited-time campaigns or discounts, may be modified or discontinued at any time unless otherwise stated in writing.
14. Governing Law
These Terms shall be governed by the laws of the state in which Superfly Drone Imaging LLC operates, without regard to conflict of law principles.
15. Changes to These Terms
We may update these Terms from time to time. The version posted on this website at the time of your use, booking, or submission of information will apply.
16. Contact Information
If you have questions about these Terms, please contact Superfly Drone Imaging LLC through the contact information provided on the website.
